Emergency Tips

The Do's and Dont's when Disaster strikes!

The following Emergency Tips were complied by members and staff of the National Institute of Disaster Restoration, based on their wide experience with various types of damage. It is not likely that your situation will require all of these procedures, so apply those which are appropriate.

Fire & Smoke Damage

After fire damage it is natural to want to jump right in and clean the building and contents. Timely action can be a great help, but incorrect action can jeopardize or impede satisfactory restoration. One call to the experienced Sunrise staff is all you need to immediately begin to recover from your fire or smoke loss. We are trained to immediately being the following steps.

Do…

Do not…

Water Damage

Water damage arises from fire damage, broken pipes, blocked drains, malfunctioning appliances, storms and other causes. The appropriate treatment depends on the nature of the damage. Some water carries contaminants and should be considered hazardous (see Sewage and Flood Damage, below). Whatever the origin, the prospects for restoration depend largely on the speed with which your building and personal property can be dried. Even clean water can generate mildew, mold and other bacterial growth in a very short time if neglected.

Do…

Do not…

Sewage & Flood Damage

Raw sewage and flood waters contain bacteria and other micro organisms which are extremely hazardous to human health. These can be transmitted by touching contaminated items or by tracking them into uncontaminated areas on shoes. Children and pets are especially vulnerable. Frequent hand washing is an important preventive measure. Absorbent materials such as carpeting and drywall may not be restorable after direct contact with sewage-contaminated or flood-contaminated water.

Do…

Do not…

Soot (Furnace) Damage

While soot may resemble smoke residues from a fire, the restoration of soot damage often requires different techniques. Incorrect action can make restoration more difficult and delay the return to normal.

Do…

Do not…

Vandalism Damage

Vandalism often involves spray paint on walls, defacement of furnishings, or spreading noxious substances. It is one of the most difficult forms of damage to restore. Prompt action can often minimize the effect of vandalism or make restoration more successful.

Do…

Do not…

The National Institute of Disaster Restoration is a division of the Restoration Industry Association and is composed of professional damage repair contractors and service firms specializing in the restoration of homes, schools and businesses damaged by fire, smoke, water, vandalism and other perils. Member firms provide emergency services as well as preservation of buildings and personal property.

As independent damage repair specialists, NIDR members provide impartial advice on the scope of repairs required after disasters. They adhere to a comprehensive code of ethics and are backed by the technical expertise and laboratory resources of RIA. Member firms participate in research, seminars and training programs in the restoration arts. The NIDR member in your area is a good firm to know and reliable source for information and service when damage occurs.


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